Forum Discussion

Neighbour

2 years ago

How to get updated router/modem?

I just updated to faster internet at home and they didn’t send me new hardware ? I’m still with the very old modem that I first got 5 years ago (telus t3200)

Icon for Community Power User rank

Community Power User

2 years ago

What speed is your internet? I'm using the T3200 on gigabit fibre with no issues.

Leader

2 years ago

Same. Have 1 gig fibre on a T3200M with no problems either.

Related Content

Software Update Life-Cycle
When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving mul...
dru
2 years ago
55KViews
0Comments
Software Update Schedule
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...
dru
4 years ago
404KViews
0Comments
Modem to Router Connection
Hey everyone, I currently have this setup: Ethernet cable from Modem, in LAN 1, connected to my wireless Router WAN. However, I noticed that the modem also have WAN slot as well, so shou...
Solved
Jamess
7 years ago
16KViews
13Comments
Telus Smart Hub Modem/Router
Hello Everyone: I'm wondering if you already have the modem/router and would like to get the Smart Hub internet services, can you sign up without a contract? And just use your own Telus Modem/Router...
Solved
tradingspaces
4 years ago
4.2KViews
1Comment
Updated Telus app won't open
Hello to all. I just updated my Telus app this morning on my iPhone 8 running IOS 16.7.10. The app was working perfectly, but now the updated version crashs each time I try and open it. I have tried...
Solved
telus-iphone-us
11 months ago
19KViews
50Comments