Forum Discussion

MrSL's avatar
MrSL
Rockstar
3 years ago

Bulk Series Delete - Care to comment?

Anyone from Telus care to comment on a post from +3 weeks ago? ZERO response so far... pitiful!   Ann3posted: https://forum.telus.com/t5/Optik-TV/Erase-multiple-recordings/m-p/143148#M13134   to ...
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
2 years ago

The plan is to have monthly improvements, it just so happens that the specific bulk delete feature is 6 months out. I will update the feature update post once we roll out the changes for this month. 

By new tone, I just mean I'm giving you tentative dates even though they're tentative 🙂 

In terms of the chatbot, you can request to chat with a live agent by typing "agent", if they're unavailable you will get prompted to call in instead! 

MrSL's avatar
MrSL
Rockstar
2 years ago

Thanks. Any update, even tentative is good to know!

 

I've typed many things in the chatbot, not sure if "agent' was one of them 😂

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