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Business purefibre

Shepherd360
Neighbour

I had the business purefibre connected last week and all worked properly with the excepton of our Ring Central VOiP phones. For those we left on our Shaw/Rogers connection which we didn't connect for this reason.

I wanted to put the router/hub into bridge mode and I did that but it seems even after specifying port 1 the device does not provide for an IP address.,

Our VOiP phones are unable to secure a IP address when using Telus.

I have seen other posts about bridging problems. Any updates?

1 REPLY 1

TELUS_Support
Community Manager
Community Manager

Hi @Shepherd360 - we will send you a message so please keep an eye in your inbox