Bring It Back Charge
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01-08-2024 04:39 PM
This is infuriating.
After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in Department rather than the returns department, nowhere on the website or my contract does it say this.
How do I raise this charge further since this is on a contract?
1 REPLY 1
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01-11-2024 10:00 PM
@jvan27 I've sent you a private message to see if I can help. Please keep an eye out for it 🙂