$2500 TO CANCEL BUSINESS INTERNET!!

[NeedToCancel]

Hi there my name is Marc. Unfortunately I have Telus business internet 1Gb. Is there a way to cancel even though I'm in a contract without it costing $2,500??? I think Telus business is absolutely ridiculous and full of crap to give me a price of $2,500 to cancel. Can someone please help me cancel this internet without it costing me an arm and a leg!!

[A-B]

That does sound high. How much time is left in your service agreement?

[NeedToCancel]

28 months

[A-B]

Ahh, gotcha. Are you experiencing issues with the service? Have you had the chance to speak with our Business Tech Support team if so?

[NeedToCancel]

I have both Business Mobility and Business Internet. I've had nothing but problems with the Billings. They are always incorrect. I've spent 30-40 hours now on the phone trying to correct it. I'm tired. I don't want the mobility or Internet anymore. It's not worth it for me. Are you able to help? Thank you

[A-B]

I'll send you a private message to discuss further!

[NeedToCancel]

Thank you so much. Do you have my contact info?

[A-B]

I'll send a private message now to gather that, thanks.

[2021]

Dear Marc, I owe $3,800.00 same thing 3 yr contract.

My shop closed after Telus internet/security service period of 12 weeks.

I have jumped through hoops for past year.

Telus so far refusing to negotiate at all

Erin

[2021]

Sorry , wanted to ask if you figured out how to resolve to your satisfaction.

Erin

[NeedToCancel]

I can help you with that.

[mod edit - private info] 

[2021]

yeah! many thanks

[TELUS_Support]

Hello! We've edited that post as it contained a private phone number, which is against our Community House Rules. Also, @2021 if you do require further assistance with your account, send us a private message and we can discuss further, thanks!