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Para cambiar mi iPhone

Juanp
Voisin

I want to exchange my iPhone 14 pro for an iPhone 16 pro, how can I do it? Online it doesn't let me do it, thanks.

3 RÉPONSES 3

TELUS_Support
Official Support Team
Official Support Team

Hi there, do you already have the new device or are you looking to upgrade? 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hi, I want to upgrade to the 16 pro or the 15 pro, thanks, and give my 14 pro as part of the payment.
Enviado desde mi iPhone

TELUS_Support
Official Support Team
Official Support Team

If you already have a contract with the iPhone you can upgrade however, will be required to payout the contract to be able to start a new contract on a new device. If it won't allow you to do it online, you will need to visit a store or give us a call. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.