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WIth switchover from ADT I can't pay my Telus Security Bill!!
Got the email telling me - MY NINE DIGIT - Telus Security account. And telling me to add 'TELUS COMMUNICATIONS' as a payee with my online banking. But the bank won't accept the account number - becau...
By any chance is your Bank the ATB? it has had issues with numbers of digits for a long. The only solution I am aware of is to reach out to the Accounts department, who will assign a 10 digit account number for you. In the meantime, you should be able to pay by cheque at a financial institution, or by mail!
This is happening to me too with TD.
