Forum Discussion
Why is it so difficult to get through to Telus Home Security?
Got a recent letter from Telus HomeSecurity about them retiring the 3G network. Tried to call them to discuss as noted on the letter. Waited for 46 minutes for someone to answer and when the phone fi...
As you know, from frequent attempts to have our billing overcharges resolved our e-mail is [mod edit - private info]
TELUS_Support
Official Support Team
Official Support TeamHello. We've edited your post as it contained private information. Feel free to send us a private message if there's anything you'd like to discuss and we'll be here.
- I do not want my message censored . . . what are you thinking of?
- TELUS_Support
We always move to private messaging when discussing private info such as addresses, account numbers, etc. If that's not suitable for you, you can always call in to our SmartHome team to discuss things further.
- I have repeatedly tried calling and tried using your absurdly poor “chat” system all to no avail.That brought me to this platform but I see you are bent on ensuring that it doesn’t yield satisfaction either.Telus is the worst business I've ever tried to resolve issues with.The Future is very Unfriendly when it comes to Telus and its abuse of its marketshare and it's clients.
