Forum Discussion

OldLuddite's avatar
OldLuddite
Neighbour
4 years ago

Vivint equipment install?

We purchased some hardly used but expensive Vivint equipment to set up their system in our home. Now they have been purchased from Telus. No one at Telus customer service can tell me if we can use this equipment and Vivint will not install it as they are no longer in Canada. Can we get Vivint equipment installed and use it or are we out of luck?

5 Replies

  • MelH's avatar
    MelH
    Icon for TELUS Team Member rankTELUS Team Member

    Hey there, 

     

    We would like to get you connected to a member of the right team - I just sent you a PM to discuss further.  Thanks!

    • OldLuddite's avatar
      OldLuddite
      Neighbour
      Hi. I am not too computer savvy. (Hence the user name). How do I get this PM?



      Sent from my Galaxy


      -------- Original message --------
      • NFtoBC's avatar
        NFtoBC
        Icon for Community Power User rankCommunity Power User

        Tap on your icon (green flower) at the top right of your screen, and a drop down menu appears. Check ‘Messages’ and ‘Notifications’ to view your DM. (Direct Messages).