Forum Discussion
Telus Call - 866-369-9826
I got a call from "Telus" from this number and they said they could offer me a $40 phone plan. We didn't get to any talk about putting my PIN in or anything like that. I've heard people get scammed this way, and I am usually good as sussing out these ones. This one however has been calling for a week straight.
Anyone know about this one? 866-369-9826
2 Replies
- Nighthawk
Community Power User
It supposedly is a valid Telus number but scammers can fake the number on the caller ID so anything is possible. Telus did confirm it was one of their numbers in a post on the forums a couple years ago. If they're calling that frequently though, that sounds like it may be a scammer pretending to be Telus.
When they call, is it just dead air to start and then a person? If yes, and you have Telus or Koodo for phone service, you can block the robo-calls by enabling Call Control, which is a free service Telus provides to users.
- Nighthawk
Additionally, if it actually is Telus calling, you can request they remove your number from Telus lists by one of the following:
- Email Privacy Team: The most effective method is to email [email protected] with your phone number and request to be removed from all marketing and telemarketing lists.
- Call Customer Support: Call 310-1000 (in BC/Alberta) or 1-800-567-0000 (all other provinces) and request to be removed from internal marketing lists.
- During a Call: If you receive a call, explicitly tell the agent to remove your number from their internal "do not call" list. This only works if it's really Telus calling and not a scammer pretending to be Telus.
