Forum Discussion
Jojo43
2 years agoNeighbour
Skybell camera unable to stream
Every time i try to start video, i get a message "There was a problem connecting to the doorbell. Please try again" I've tried to restart my router. I've also tried to reset my doorbell camera. I...
El-Eric
Community Manager
2 years agoHey Jojo43 you can contact our technical support team.
I also would check if there is a firmware update but please contact our technical support team so we can look into the issue
- Froozle2 years agoFriendly Neighbour
According to Skybell website, they suggested I uninstall the app (Android) and reinstall it. That worked. Also made sure it had proper permissions. All good now! Hope that helps others with the same issue.