Forum Discussion
Jojo43
2 years agoNeighbour
Skybell camera unable to stream
Every time i try to start video, i get a message "There was a problem connecting to the doorbell. Please try again" I've tried to restart my router. I've also tried to reset my doorbell camera. I...
Froozle
2 years agoFriendly Neighbour
Having the exact same problem. Powercycled entire system, the factory reset everything. The camera is definately connected to the wifi (as per admin in 198.xxxx.xx). It won't however connect to my phone. It used to. I even deleted/ reinstalled the camera. Twice. I'm out of ideas. Please help.
- WestCoasterBC2 years agoCPU Alum
Have you checked to see if there is a firmware update for the camera through the app?
- Jojo432 years agoNeighbourI only have the telus app. Never tried installing an app for the doorbell camera. Will have to check that out.