Sadly need to cancel my Home Security plan

My name is Shirley [Mod Edit: Removed last name].  I am a senior aged 83 years old living on a pension and am hard of hearing. I have Telus smart home security that I started a year ago.  I am in a contract though I am unsure how long I’ve been the contract for. Unfortunately a few months ago I signed up for a different security company called Unity Smart Security as they offered me a plan that was going to be better for me and they promised that they would cancel my Telus services for me. I was duped into taking this contract and believing that they would take care of me when really they couldn’t and unfortunately I am stuck now with a 3 year contract with them. I tried to cancel my services with them but I was not allowed to as they would take me to collections.  So sadly because I made the mistake of doing this I need to cancel my Home Security services with Telus. Unity Smart did let me know that they will reimburse any cancellation fees I incur from cancelling with Telus. I will need something in writing to my email with the fee I will need to pay so I can forward it to them so I can get reimbursed.  Again I feel really upset that I have been taken advantage of and made the mistake of signing with them but I have no other options other than to cancel my Telus Home Security.  Once my contract is up with them (in 30 months) I will be cancelling with them and going back to Telus Security. I hope you understand my predicament as I made an error in trusting in the wrong people and won’t make that mistake again.  Please accept this as my request to cancel and will accept the fees that will be associated with doing so.  Please contact me anytime to confirm and discuss my options.  Again I am so sorry and am sad that I need to cancel with you.