Forum Discussion
Deekay3884
9 months agoOrganizer
Noise problem at Telus building - 826 Yates St
For the past 13 days there has been a constant loud noise coming from the rooftop of the Telus building at 826 Yates St, Victoria, BC. It sounds like a vacuum cleaner. It's been going non-stop 24 hou...
Deekay3884
4 months agoOrganizer
Hi El-Eric, thanks for the reply. I've been running my fan non-stop to try and cancel out the noise so I hadn't noticed the change from the acoustic enclosures earlier. I just turned my fan off and yes, the noise is around 50% less than before, so the enclosures are helping, that's good to know.
The last update we received on the timeline for full resolution of the upgrades was given on July 14th where we were told it would be a couple months to finish the work. Since we're past that point now, would it be possible to get another timeline update from the team?
El-Eric
Community Manager
4 months agoGlad to hear that the noise is better. We did ask for an update on the timeline so I am waiting on that but once I know more I will definitely let you know!
- Deekay38844 months agoOrganizer
Thank you!
- Annex3 months agoHelpful Neighbour
Hi Deekay3884,
thank you for bring this back on the burner and thank you El-Eric for the response.
I have noticed that the sound is a bit more muffled but it is definitely still causing disruption. The by-law office has indicated that this concern filed months ago is now 4th in line for investigation. Looking forward to this resolving amicably soon.
- TELUS_Support3 months ago
Official Support Team
Thanks for your time and patience Annex, we'll keep you updated!