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wtftelus's avatar
wtftelus
Neighbour
2 years ago
Solved

No Bill, Went to Collections, Cancellation Fee for Non-functional Equipment

I have been on the phone to customer service at 888.811.2500 for well over an hour trying to help my aging parents deal with this billing issue.  Telus bought their security company. A sensor stoppe...
  • TELUS_Support's avatar
    2 years ago

    Definitely not the experience we want our customers to have. Feel free to send us a private message and we can discuss options further, thanks.