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New $5 home security service maintenance fee
I was surprised to see the recent addition of $5 per month being added to my bill for the purpose of "security system maintenance". I would have thought that system maintenance would be already fac...
The same here. Increasing bill by 5$ as maintenance fee plus last month partial fee for the same reason. An additional 10% under new term. Not even sending heads up on that. This is an extorsion
TELUS_Support
Official Support Team
Official Support TeamWhen needing to look in to a specific customer's account or billing, we always move to private messaging for security purposes as we'll be discussing private information like account numbers, etc. Thanks!
I am in the same boat as Marguerette - many years with a predecessor company on honored fixed contract, and now with Telus, in half a year or so this bogus fee is already in. No one from Telus did any maintenance either. So if you want to deal with this via PMs, please reach out, I am still not sure what this "maintenance" is all about.
