Forum Discussion
Slothyseb
12 months agoNeighbour
Hacked outdoor camera
I recently purchased a Telus Smart Home outdoor camera, and i plugged it in for the first time earlier today and after only about 5 minutes of trying it out i heard someone talking to me through the camera. No one else is home and no Tvs were on, i was also dead silent myself. This is extremely scary and a waste of the money im spending for the camera. How do i get this fixed.
4 Replies
- TELUS_Support
Official Support Team
That's disconcerting for sure. Is this still happening?
How did you get yours to play sound lol mines just a piece of wonderful that barely catch’s the footage lll
- SlothysebNeighbour
I'm not even sure, the smart home plus app just has microphone and speaker. The microphone and speaker were un-muted and everything was set to record and notify
- Rocky3Guardian
change the IP address. But consider that someone has had access to your wifi or internet all along