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Hunter874's avatar
Hunter874
Neighbour
2 days ago

CO Detectors are expired and beeping!

   I have 3 CO detectors in my house.  All installed at the same time, for some reason two of the 3 expired or needed replacing as of Dec 2025, while the other is Dec 2027, not sure why they put too old units in my place.  I don't have time to wait on hold, so I am hoping somebody can help me out on how to get two new replacements.  Can I just go to a Telus store and buy some, or do I have to get a tech to come out and do it.

Thanks

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 hour ago

    Hey Hunter874 - You can purchase TELUS Carbon Monoxide (CO) detectors directly through the TELUS SmartHome Security products page or by calling their security team. The detectors feature a 5-year lifespan, 3V lithium battery, and integrate with the TELUS SmartHome app to provide mobile alerts.

    https://www.telus.com/en/smarthome-security/security-system-products/carbon-monoxide-detector

     

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