Forum Discussion
Billing
I recently upgraded to Smart Home Security from legacy ADT System also supported by Telus. The contract on May 25th shows a monthly charge of $20. The contract I received after installation shows a c...
TELUS_Support
Official Support Team
Official Support TeamHey there! Let's get to the bottom of those contract changes and missing credit. We'll shoot you a PM to help sort this out!
Awaiting first bill in June to verify appropriate changes. Many adjustments have been made to the contract. Joana has committed to auditing first June bill before release. Thanks for the follow-up.
Awaiting first bill in June to verify appropriate changes. Many adjustments have been made to the contract. Joana has committed to auditing first June bill before release. Thanks for the follow-up.
