Forum Discussion
Useless Billing email
Does anyone else receive the useless billing notice shown below? ------------------------------------------------------- Your home services e.Bill is ready. Hi , Here are your bill details at a...
The problem was, that was all I originally got (no invoice). Hours on the phone finally got Telus to send a paper invoice, but the useless emails persisted. Then the contract expired, and another few hours on the phone got a new contract at a reasonable price. But much to my surprize, the paper invoices stopped. More phone hours to get them started again, and the useless emails continued. So the next contract (more phone hours) I wouldn't hang up until it was verified that the paper invoices would continue.
couttsj
TELUS_Support
Official Support Team
Official Support TeamDefinitely odd that the emails don't have any information. If you haven't been able to get through to our team for assistance, feel free to send us a private message and we can look in to it.
