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Heiner's avatar
Heiner
Neighbour
4 years ago

Telus support closed !?

I took the chance at Black Friday and choose a Iphone 13. On top I got unlimited 100 for $67 (instead of previous $85. Today my billing shows $77 thus I tried to speak or chat to Telus. But they are closed and offer me a call back in 2 days at the earliest !? Any advise ?

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    Often the promotions do not appear until the first full month. Since you likely are part way through your billing period, the full discount may not appear until next month.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Support is swamped this time of year. Probably best to wait for the call back.