Forum Discussion
Telus rewards $15/$25/$50 credit to pay towards bill gone?
Hello, Has this reward redeem $15/$25/$50 credit to pay towards bill been discontinued as I don't see it on the mytelus rewards page anymore? Thank you.
Thank you for your reply. Actually my local stores have nothing in the way of accessories and told me to use the telus link to shop for accessories. As your site is very apple centric in it offerings, there is nothing I can use as I have a samsung phone. I have enough power blocks to choke a small horse. I am so choked about wasting a $50 card. There should be a notice right on the description of the telus card info in bold lettering that states it is no longer useful to those who want to apply it to their monthly charges. I have always used it for that and automatically selected it when I had enough points. I would like you to take it back and give me a different card that would be of value. This is kind of unethical when you know exactly why people redeem points for a telus rewards card. There's no where else to use them.
A-B
Community Manager
Community ManagerIn the catalogue, the item itself is called '$50 TELUS Stores prepaid Mastercard' and when you click it, under the big picture of the card itself it says in bold letters TELUS Prepaid MasterCard can only be used at TELUS stores or online at TELUS.com/accessories.
Then there's a box you'd have to tap/click that says 'Yes, I acknowledge and read the disclaimer' before you can even redeem it.
- Well then, that settles that. Thanks for explaining. I still have a useless prepaid card that if Telus won't allow me to redeem at Telus, I should be able to send it back. Have you seen all the complaints about this?
- A-B
Our Rewards team is always looking at feedback, and of course the possibility of bringing back popular rewards that are not currently available.
Yes please bring back the ability to use points towards your bill. I unfortunately have been stuck with a 274$ bill for one month! I guess my discounts ran out and I didn’t realize….145$ per month jumped to 274$. Insane prices guys. Yes I called and got the monthly costs down to 175$ but still have to pay the 274$. Not impressed.
