Forum Discussion
Telus Rewards - Can't Redeem Points Because of Account Update?
I can't redeem any of my points because the pop up says my account is being updated. I haven't changed anything and there doesn't seem to be any helpful options online. Anyone experience this and h...
Hello. Anyone still here?
I have had the same issue for months. Call support told me to try again tomorrow or they can't help me. This is of course unacceptable. Help is appreciated.
TELUS_SupportOfficial Support Team
Hello! We’re here to help and apologize for the inconvenience you’ve been experiencing. Please send us a private message, and we’ll do our best to address it promptly.
Can’t redeem rewards- keep getting message- unable to redeem rewards try later
- TELUS_Support
Hello. We'll send you a private message to discuss further, thanks.
I get the message repeatedly unable to redeem rewards points at this time. Try later.
