Forum Discussion
Issues cancelling Stream+ (not showing on account)
I am being charged for two stream+ subscriptions but on my account there is only one subscription showing.
I have called support multiple times over the last 4 months and each time they assure me this extra subscription is cancelled but each month I still get billed for it.
Does anyone know how to get rid of it if you can't see it on your account?
1 Reply
TELUS_SupportOfficial Support Team
Hey Liesl! We want to get this looked into and cleared up for you once and for all. We'll send you a PM right now so we can grab your details and get this fixed.
