Forum Discussion

Jordanzord's avatar
Jordanzord
Neighbour
26 days ago

Account Number for Payment

I cancelled my internet several months ago. I want to make a payment through my bank, but it requires a 10 digit account number and the only one I have is 9 digits. I no longer have access to the home services account and the AI chat is useless. Does anyone have a solution?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We can help with that. We'll send you a private message to discuss further!