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Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Hello! On January 30, all Rewards points that were accumulated before the end of 2023 were expired. All other points earned from 2024 onwards remain. Please feel free to send us a private message if there's anything about this that you'd like to discuss!
It took 2 calls with Telus to get my full amount of lost points put into a bill credit. The first agent could only do $150 out of 250 points. From reading others getting full credit I kept on trying with Telus support and got the rest of the points turned into bill credit. I suggest keep trying if you don't get all your points moved to bill credit on first attempt. The agents I spoke with were very nice to deal with, just took some time..
