Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
I never got an PM or anything to try to even resolve this issue while I am seeing others getting this? I'm even more disappointed. I've been with you guys for over 30 years. Is my Loyalty not worth a PM or a call?
TELUS_Support
Official Support Team
Official Support TeamWe can send you a private message to discuss further.
I would also like to discuss the points further and see what can be done. I lost around 300 without proper notice. Should have been an email sent to all customers with such a massive change.
Hello TELUS Support, could you please PM me to discuss my reward points? Thank you.
- TELUS_Support
Hello. What can we do for you?
Hello, I'd like to get credits for my points. I wasn't aware that there's an expiration date for the points. Please help.
- TELUS_Support
Can do. Be on the look out for it.
