Forum Discussion
Lewishome
2 years agoOrganizer
Telus Issues after moving
We recently moved homes in Calgary and have been experiencing issues with Telus home phone, internet, Optik TV and security. One month into the process, only our home phone issues have been resolved....
TELUS_Support
Official Support Team
2 years agoHi Lewishome we want to help resolve these issues. Can you please send us a private message?
Lewishome
2 years agoOrganizer
My wife spent 5 hours on hold/taking with telus today. We will know tomorrow if things are working properly.
John [Mod edit: removed personal info]
- TELUS_Support2 years ago
Official Support Team
Please keep us updated, thanks.
- Lewishome2 years agoOrganizer
Still no resolution to our Optik TV issue. Tomorrow’s task will include this and our Telus Smart Home Security situation.
- TELUS_Support2 years ago
Official Support Team
If you click on our profile, you'll see a "send a message button". Please let us know if you need assistance