Suspending Service issues, while we move into a rental as our home is being built

When we left 248 crystal green point, I had to return all the equipment, so I have been paying $140 a month, and have no physical way of accessing the internet. So $150 hardly covers that cost. I understand they couldn't give us the vacation for the security service, that contract was way longer than we were sold at the door too, and i agreed to just pay it rather than pay the cancellation fee, but the internet charge , couldn't even have been reduced to a minimal amount, why was it still billed at $125 a month? ​i asked the chap i spoke with yesterday to cancel the internet and instead he put me on a different plan, never explained what the plan is, or how much that would cost, and after an hour and twenty minutes on the phone, i gave up, and then messaged you through this method. No $150 isn't enough, we have spent $840 so far on an internet service we can't even access. If we were to stay with Telus, I would expect to have that credited to our account. I do not want to enter into another contract at this stage with TELUS, so if yesterday's conversation resulted in that please let me know how to cancel. Honestly, we have been happy with TELUS service , since we moved to you 15 years ago, but just lately, i feel that despite our time with you, currently we are not being treated well and should be looking to get our services from elsewhere. I contacted telus and gave you plenty of notice that we were moving, asked for assistance and felt let down. I appreciate that call centre staff have varied backgrounds, but i don't feel they understood my questions, and couldn't understand how to help me out when i have phoned.