Forum Discussion
Someone made a Telus account with MY email address
I started getting emails from Telus earlier in the year addressed to someone named Fred, about upcoming plan changes and advertising for new services etc. I assumed they were spam and ignored them. ...
TELUS_Support
Official Support Team
Official Support TeamHi, thank you for reaching out. We completely understand your request and agree that the change would make sense. However, since the email is associated with his account, we would need his consent in order to release the email and proceed with the update. Unfortunately, we’re unable to make this change without the account holder’s authorization.
