Forum Discussion
Services disabled
Why did Telus disable my services 3 days before my move appointment? They did this a month ago "by mistake" and it took days to get everything running again. I understand that (depending on time...
El-Eric
Community Manager
Community ManagerHi Thity7 - Our system will automatically cancel the services at the old address the day of the move. Otherwise they should remain active.
Send me a message if you'd like me to take a look
Well they didn't stay active longer than ten minutes after I booked the appointment. And there's no need to look into my specific case as I'm moving today.
