Forum Discussion
Telus Reward Point Expiry
I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are goin...
Could you please tell me how to do that. I don't want to call them if I can avoid that.
Here on the Neighbourhood I addressed Telus support team ( same as i am writing this email) and asked if it is possible to have at least a portion of my erased points applied towards the upcoming bill amount, next day i got a reply- private email. Also, in MyTelus app, in my" messages" I asked the same question... again, next day they replied that they credited my account $105, and that's it; 2 days later Telus auto debited my bank account the total of Feb.statement less $105 (i am on pre-authorized payments plan). Good luck !
Thanks for the prompt response. If only all people/corporations were as prompt. I'm new to this neighbourhood, but I think I did what you said. Now it's a wait and watch, I guess.
