Forum Discussion
Problems dealing Telus regarding Customer Service Agreement
After spending 7 hours on the telephone over the previous three days and still keep hitting the wall... A telus employee on Dec 16 25 gave false information and extended the contract by one year....
TELUS_Support
Official Support Team
Official Support TeamHi there, we're following up on your message, were you able to get some help regarding your issue ? We'll send you a private message in order to get more information, thanks !
Finally had a call back with the writer of the amended agreement. The agreement is correct now but clearly the problem is telus sends a email to the customer but does not ask if you agree with the agreement before telus takes it as gospel Clearly a deceptive act which is always in Telus's benefit financially Change telus or continue to have customers not trust your business practices and despise dealing with you
