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Questions About Unwanted Account Adjustment Charges and Account Balance Discrepency
Hello, I recently signed up with Telus for Nationwide Talk & Text 20. I've been a customer for just over a month now. I've noticed since I started using this plan there have a total of six one cen...
Just because you have data disabled on your phone doesn't mean it honours the setting, unfortunately. Without seeing the details fo your bill, it is very difficult to offer much in the way of suggestions.
NFtoBC
Community Power User
Community Power UserJust because you have data disabled on your phone doesn't mean it honours the setting, unfortunately. Without seeing the details fo your bill, it is very difficult to offer much in the way of suggestions.
All the account adjustment charges are on separate days, at different times of the day. One was on March 20 and the rest were between March 25 through April 1. They are all charges for one kilobyte. It also appears that for each one kilobyte data usage record, there are four zero kilobyte records following on the same days with the records spread out over a few hours.
If the phone won't respect the setting, is it possible to just block data usage outright with Telus?
Also, under details for the account adjustment charges it says "PDA".
Thanks for your response!
