Forum Discussion
Private Messages
I was communicating with TELUS support via Private Message but now since the go live of this new forum I can not respond to their messages. What gives...
TELUS_Support
Official Support Team
Official Support TeamThat's strange. Let us start a new private message with you as it may have been blocked from the migration.
Can't reply to the msg you just sent privately.
- TELUS_Support
We’re currently working through a few kinks following the recent platform migration, and that’s likely why you’re unable to reply privately at the moment. Please send us a private message on Facebook with your TELUS Community username, and we’ll continue the conversation with you there. Appreciate your patience while we work through this!
