Forum Discussion
Koroushsensei
6 years agoHelpful Neighbour
partial charge is a scam
i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to ...
Meowmix
6 years agoAmbassador
Hello Koroushsensei
I'm sorry but you can ask as well. It's not just the representatives responsibility to say so.
You said " transfer" to Telus. So you have had a account with another carrier yes? If so then you know they also do partial charges when you're changing plans or doing a upgrade.
I'm sorry but you can ask as well. It's not just the representatives responsibility to say so.
You said " transfer" to Telus. So you have had a account with another carrier yes? If so then you know they also do partial charges when you're changing plans or doing a upgrade.
Koroushsensei
6 years agoHelpful Neighbour
I was with same carrier for 20 years. I don’t do contracts. Always bought my phone outright so never dealt with upgrades. When I changed my plans I never saw partial charges
- Meowmix6 years agoAmbassadorHello Koroushsensei
I doubt it. Bell / Rogers ( and little carriers) all do partial charges unless you request them to start the plan on the date your plan start each month. Some reps will do it to help you but most will ask u if u want it to start now or when ur plan starts each month.
As for the partial charges? Just pay it since YOU USED the services during the time and move on.
You used the service so you must pay. Why do you feel like u shouldn't pay for the partial charges when u used that plan before it was changed...