Forum Discussion

Neighbour

7 months ago

Optic and Internet changed during move without consent

Hi there, I recently moved and just got around to installing my TV box. All the sports channels are no longer there and my 1.5 gig changed to a 1 gig connection. The only reason I called Se...

TELUS_Support

Official Support Team

7 months ago

Hi Slaszlo - we can take a look at what happened and help with fixing the TV package.

We'll send you a private message to assist

Related Content

internet- changing from phone land line to fibreoptic
This is my second try at getting this forum to work. wish me luck. the forum has serious technical problems. phone calls and emails to telus- nobody could answer simple questions. there is a u...
Solved
Anon125
4 years ago
98KViews
18Comments
Change Number of Rings Before Voicemail Picks Up
Your phone rings a set number of times before calls go to voicemail. You can customize this timing to give yourself more or less time to answer. Setting Your Ring Duration Two activation methods ...
A-B
2 months ago
692Views
0Comments
change WAN/Internet IPv4 address
how do i change WAN/Internet ipv4 address to something else either on NH20A or FXA5000 fiber modem?
Solved
telus1203
3 years ago
2.9KViews
1Comment
Upgrading or Changing Your Smartphone
If you've recently upgraded or changed your smartphone, there are a number of things to be sure to do. We've got some resources below to help you with your new device. Ordering Online Most flag...
A-B
3 years ago
13KViews
0Comments
Changing Internet Package - Do I Need a Different Modem ??
So my initial 2 year bundle deal is ending on March 31st and I've been told by a couple of different CSR's that I will have to switch over to the Internet 250 package. I've had the Internet 75 packag...
Solved
BobArthur
2 years ago
4.3KViews
3Comments

Forum Discussion

Optic and Internet changed during move without consent

Related Content

internet- changing from phone land line to fibreoptic

Change Number of Rings Before Voicemail Picks Up

change WAN/Internet IPv4 address

Upgrading or Changing Your Smartphone

Changing Internet Package - Do I Need a Different Modem ??

Recent Discussions

Mytelus web and app login issues

Cancelled Device Care Complete but am still being charged for it?

Telus sent me to collection agency without contacting me

Incorrect Information On Bill Website?

I can't redeem any telus rewards