Forum Discussion
gorecp
2 months agoNeighbour
Mytelus web and app login issues
I get error lgn-301 on app and trying the website it gives me incorrect password message. When I request login link it says an error has occurred. I have already reset my password once even though ...
- 2 months ago
Was completely my fault. I had my VPN turned on from using public Wi-Fi and forgot to turn it off. Telus apparently doesn't like VPNs. Once disabled I had no issues logging in
gorecp
2 months agoNeighbour
Was completely my fault. I had my VPN turned on from using public Wi-Fi and forgot to turn it off. Telus apparently doesn't like VPNs. Once disabled I had no issues logging in
- TELUS_Support2 months ago
Official Support Team
Thanks for the update!! Glad to hear you got it sorted.