Forum Discussion
gorecp
2 months agoNeighbour
Mytelus web and app login issues
I get error lgn-301 on app and trying the website it gives me incorrect password message. When I request login link it says an error has occurred. I have already reset my password once even though ...
- 2 months ago
Was completely my fault. I had my VPN turned on from using public Wi-Fi and forgot to turn it off. Telus apparently doesn't like VPNs. Once disabled I had no issues logging in
TELUS_Support
Official Support Team
2 months agoWe’d like to make this right. Please feel free to send us a private message to TELUS_Support with your account details. Thanks for your patience — we appreciate you bringing this to our attention.