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gorecp's avatar
gorecp
Neighbour
2 months ago
Solved

Mytelus web and app login issues

I get error lgn-301 on app and trying the website it gives me incorrect password message. When I request login link it says an error has occurred.  I have already reset my password once even though ...
  • gorecp's avatar
    2 months ago

    Was completely my fault. I had my VPN turned on from using public Wi-Fi and forgot to turn it off. Telus apparently doesn't like VPNs. Once disabled I had no issues logging in