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A-B
Community Manager
Community Manager[Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electronics, and other great items...you can earn points to redeem simply by being a valued TELUS customer! Let's check out some details on the program and how you can start earning!
How it Works
TELUS Rewards is a free program that enables eligible new and existing TELUS customers to earn points on their monthly bill and redeem them for amazing rewards. Earn 2% in points for every dollar spent on eligible Home Services, and an extra 2 points every month simply by linking your TELUS Post-paid Mobility account as long as its active! For example, if you spend $100 per month, you'll earn 2 points! There's also an Enrollment bonus just for starting up, and even a bonus on your anniversary! Get bonus points after each year of membership! Awesome!
If you have 2 or more of these products, you're eligible for our Rewards program:
- Home Phone
- Internet
- Optik TV
- Satellite TV
- Pik TV
- SmartHome Security
- A linked Post-paid TELUS Mobility account
How to Sign Up
It's easy! All you need to do is sign up via your My TELUS account. Visit our page HERE and simply click on the green 'Access your rewards' button to get started. If you don't have a My TELUS account, there's a link right below that button to get you registered. Then you can start earning!
FAQ
For answers to any other questions you may have, be sure to check out our handy FAQ page or reach out to our team at 1-888-811-2323 to speak with our team!
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
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I don't see the option to select to use rewards $50 credit to pay towards bill. Is it discontinued or not in the rewards catalog?
It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.
Can you tell me how you were able to navigate to this category. I was just told by a service rep that this redeemption option is no longer available.
How long does it take for a redeemed item to be processed. I ordered 2 Amazon Gift cards 3 days ago and still not sent to my email????? This is my 1st redemption othe than applying as a credit/payment to my account.
Waiting 3 or more days for shipping from a vendor during Black Friday/Cyber Monday week shouldn't surprise anyone. As for Amazon gift cards specifically, they come from Amazon and you can imagine how busy they were this week.
HI there,
Looking to redeem some rewards points and I was wondering if there are ever any better offers then 1 point for $1?
Thanks in advance!
tonyrage What you see is what you get. Telus Master Card only good telus stores takes 3 months to get to you .The pay to your account $ 25-50 can only be done once a year. At one time i think there was a $100 one. Read all the fine print all i do is on account $ 25 nothing else of interest to me.
Thanks very much for confirming. That is exactly what I wanted to hear.
I have enough points to redeem a gift card. I collected them for a very long time.
Why aren't there any of the gift cards available?
Nothing else useful.....- Reward points
Log on to My TELUS and access the rewards from your home services account.
Telus has decided that my login information is now incorrect. This is ridiculous but it will not let me log into my account. Do they suddenly decide to change my password without telling me or what?
Does anyone know if there is an expiry date when redeeming reward points for on demand movies?
Thanks!
So just got a confirmation from Telus about redeeming my rewards points for 1 on demand movie. It appears that I have 60 days to use that redemption reward and if I had redeemed for a 5 movie pak, I would have 120 days to use that redemption. It is annoying that Telus does not post this important information on the page where you actually redeem your points for this reward. It seems it is "hidden" somewhere in the fine print....hmmmm!
- NFtoBC
Community Power User
Not to my knowledge. You can, of course redeem points for this purpose any time you wish.
I'd redeemed an gift card in the past and now all that's listed under Amazon is the Amazon Echo (2nd generation). Is redeeming points for a GC a one time event or did Telus remove them?
- Tai
TELUS Team Member
When items are out of stock for the Rewards program they are temporarily removed from the catalogue. If/when more stock is available, you should see any 'missing' products back in the catalogue and available for ordering.
If you're like me and wanting to use your points for Amazon GCs, I would suggest checking back periodically to see if they are restocked and re-added in the future. :)
- NFtoBC
Amazon gift cards are not available any longer. You can choose prepaid MasterCard options instead, and use that for your Amazon purchase.
I followed this advice only to find out I didn’t read the small print — the TELUS Mastercard is only valid for use in the TELUS stores so you will not be able to use this at places like Amazon or any other retailer. Just wanted to warn anyone else before they made the same mistake I did. They should have just made this a TELUS store giftcard as it is misleading but I did forward my comments about that to them.
