Forum Discussion
robertosborne
2 years agoNeighbour
how do I get Telus to respond to my inquiry?
I never post online but this is one of the weirdest and worst customer service experiences I have ever had. My PVR stopped working about a month ago so I went to the local Telus store, They said I ha...
TELUS_Support
Official Support Team
2 years agoDefinitely not the experience we want our customers to have. Feel free to send us a private message and we can discuss further, thanks.
robertosborne
2 years agoNeighbour
Who do I reply to? I don't have a name? Is this AI talking?
- TELUS_Support2 years ago
Official Support Team
No AI here. Feel free to send us a private message here and we can discuss further.
- Mam2 years agoCoach
With pm. How long to receive a reply? My pm has not been responded to.
- TELUS_Support2 years ago
Official Support Team
We have no private messages from you. Can you try resending one?