Forum Discussion
KH07
2 years agoNeighbour
Home services cancellation
I cancelled all my home services effective May 9/2024. I gave plenty of notice and was paid in full up to that date (month to month/no contract). On May 10 I got a bill for just Internet (my services ...
TELUS_Support
Official Support Team
2 years agoWe're sorry to hear about the ongoing billing issues and the frustration this has caused. It’s certainly not the experience we wanted. Can you send us a private message with your account details so we can review your account and ensure the cancellation is processed correctly?
Related Content
Home services cancellation fee applied despite special circumstances agreement
Last summer I contacted telus to renew our father in law's internet and home service agreement. I was offered a good plan but I explained, I'm the POA for a 91 year old senior with dementia. He likel...Solved247Views2Comments