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kasage00's avatar
kasage00
Neighbour
3 years ago

Getting message saying "unauthorized to view this page"

For the last several days I've been getting this message "******@gmail.com is unauthorized to view this. Please report the issue if you feel you reached this page in error.

Sign in  as a different user."

 

I emailed support and have been waiting for answers for days. It's odd that on March 3 I get an email saying "more tasks coming my way" then suddenly I'm blocked from the site. I never received notification that I was "fired.". I tried emailing AI contributor support at a few different addresses but never a response. 

So if you're removed from the contributor program, you are not notified and support ignores your emails? Is that how this works? This has been going on for about a week.

 

8 Replies

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  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User
    3 years ago

    It's not clear from your message as to which page you are having issues with? I believe you need a Telus email address to access your home account information.

    • kasage00's avatar
      kasage00
      Neighbour
      3 years ago

      Yes I use my gmail address, which is the address I'm supposed to use (and always been using) to access Raterhub.com ; that was the site where I've been doing my tasks.

       

      • dru's avatar
        dru
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Can you clarify what this is for? Based on the info you've provided, I'm not sure how we can help.