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lmn19's avatar
lmn19
Organizer
1 day ago

Data security incident email from Telus

Is this email really from Telus?

Many people received it, but doubt the authenticity since it is trying to get you to click a link and give out your info. What caused this? What would signing up for yet another service do to fix this? Should passwords be changed? I'm not sure what to believe.

Reddit thread

Facebook thread

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Because phishing campaigns frequently mimic notifications of such incidents, we wouldn't want to verify the authenticity of screenshots alone. We can help you individually. We'll send you a private message to verify your account status, check for account flags, and guide you through remediation safely.