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Neighbour
11 months ago

Equipment not arrived at Telus

I sent out my equipment as I cancelled my account at Telus. Equipment was mailed right after the recent Canada Post strike and after 6 weeks, I am told it hasn't arrived yet and have a fee to pay... ...
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TELUS_Support
Icon for Official Support Team rankOfficial Support Team
11 months ago

Hi there, send us a private message with your tracking info so we can look into this for you. 

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Neighbour
10 months ago

Hi,

 

I thought I replied 2 weeks ago by email. It seems you can’t be reached as I’m charged now for late mailing… how can I get in touch? It seems rather complicated on my end. I have the tracking number. 

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    TELUS_Support
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    10 months ago

    Hi there, we will send you a private message. 

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