Forum Discussion
Downloading Previous Telus Bills
Why is it when I want to look at a Telus bill from the previous month, or maybe 3 months ago, it downloads ALL the bills from the past 18 months?
This is the stupidest thing I have ever seen on any Account I have that has monthly bills. All the other companies I deal with show a list of available bills and then I choose the one I want, they don't download the past year and a half.
As noted earlier, this is SOOOO stupid!! Telus, you can do better!!!!
4 Replies
TELUS_SupportOfficial Support Team
Hello! As stated, you should be able to see individual bills along with a more comprehensive history. Is that option still not showing for you?
- I figured it out, not as straight forward as it should be. The first option should be downloading individually, shouldn't have to look for that option. I manage 2 businesses and two households, out of the websites and monthly payments I deal with, being monthly electrical, gas, phone bills etc., Telus has been the most difficult to manage.Thank you for letting me know the option does exist, I just have to look for it more closely.
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- TELUS_Support
Thank you for the update. Very much appreciate your patience!
- FuzzyLogic
Community Power User
When I go to past bills under my Telus home account there is the option to download individual bills or all bills for a particular year. Both work as expected for me.
