Forum Discussion
jayc1
9 months agoNeighbour
Device return emails
In your emails regarding the return of devices, it would be extremely helpful if you included the actual name of the device being returned (for example, iPhone 16, Galaxy Watch Ultra, etc.), in addit...
C_Fun
Community Manager
9 months agoWe understand how including the actual device name in our return emails would make the process clearer and more convenient for our customers. We appreciate your suggestion and will share it with our team for consideration. Our goal is to continuously improve the customer experience, and insights like yours help us refine our processes.