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Deceased payees
Both individuals who have had their names on the Telus bills are deceased since 2019. The executor refuses to put their name on the bill. If the bill is not paid, how would Telus know who to contact? ...
Normally, the executor has the billing name changed to the estate of the the deceased and the billing address to that of the executor and then terminate the the service.
If the executor is using the service for their own benefit, and charging the estate for the cost then the estate beneficiaries should be asking for an explanation and for the estate to be reimbursed.
Normally, the executor has the billing name changed to the estate of the the deceased and the billing address to that of the executor and then terminate the the service.
If the executor is using the service for their own benefit, and charging the estate for the cost then the estate beneficiaries should be asking for an explanation and for the estate to be reimbursed.
If the service has a cancelation fee then the executor may be able to justify not changing the name, but if they are using the service for their personal use then they should reimburse the estate.
