Forum Discussion
Cybersecurity concern
I got an email asking for me to review the service of a representative relating to a call I never made. Apparently the call took place March 05, 2026 with a TELUS call centre sales rep named Janice, ...
TELUS_Support
Official Support Team
Official Support TeamHi! Can you show us how the email looks like and what sender it came from?
TELUS_SupportOfficial Support Team
Official Support TeamHmm the photo isnt loading here for me, can you provide me the email of the sender? and did you call Telus recently?
I got an email asking for me to review the service of a representative relating to a call I never made.
I never made a call to telus.
- TELUS_Support
The email looks legitimate - did you have any interaction with us via phone or even chat recently?
Asking again doesn’t change my answer unfortunately.
I have not contacted telus recently, especially not sales.
