Forum Discussion
heatheremm
1 month agoNeighbour
Customer service or lack of
I don't know what it is so hard to get hold of a human at Telus, or why it is so hard to find out the hours that humans work. It seems like Telus hides this information from online searches and it i...
TELUS_Support
Official Support Team
1 month agoHi there! We completely understand your frustration nearly two hours on hold followed by a failed fix is a lot to deal with, especially the second time in three months. We've sent you a PM so we can get your account details and look into this right away.
heatheremm
1 month agoNeighbour
No, you haven't sent a pm.